The Referral Rating

 The Referral Rating is a customer feedback programme designed to help companies gain regular insight into their key business relationships. This is our core product. We have run hundreds of surveys for clients all over the world.

Simple

A simple, light touch survey which is run entirely by email and web-link providing a quick and convenient way for your customers to give you feedback.

Insight

Our service includes user-friendly and intuitive reports and analytics to help you draw clear messages and insights from the survey.

2 Questions

What makes our programme unusual is that the survey only consists of two questions. It delivers high response rates and high quality, actionable insight.

Action

Our debrief sessions bring expert, independent advice on how to interpret the survey results and turn the feedback into action plans.

To find out more, please contact us and we would be happy to present the programme to you in more detail.